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TECHNICAL SUPPORT

Extrel CMS Quadrupole Mass Spectrometers and Mass Spectrometry Components are designed for High Performance, Flexibility and Durability because we know that our customers expect to use their  Extrel equipment in a number of different applications over many years. We offer global Technical Support that includes:

  • Telephone /e-mail Service Support
  • I n-house and Field Service
  • On-line Modem Trouble Shooting and Service
  • Application Information
  • Installation and Start Up
  • Upgrade and Retrofit Information

 


Global Contacts for Technical Support

AMERICAS AND ROW SALES AND SERVICE
EUROPE SALES AND SERVICE
Extrel CMS  

Hositrad/Holland B.V.

575 Epsilon Drive  

Hogebrinkerweg 5 - P.O.B. 114

Pittsburgh, PA 15238-2838 USA   3870 CC Hoevelaken, Holland
         
Telephone: 412-963-7530   Telephone: 31-33-2537210
FAX: 412-963-6578   FAX: 31-33-2535274
email:

support@extrel.com

  email:

info@hositrrad.nl

Web Site: www.extrel.com   Web Site: http://www.hositrad.nl

JAPAN SALES AND SERVICE
KOREA SALES AND SERVICE
Sanyo Trading Co., Ltd.   Bon Gil Inc.
Scientific Instruments Business Group   ANA B/D 4F. 412-5
2-11, Kanda Nishiki-cho, Chiyoda-ku   Dogok-Dong, Kangnam-Ku
Tokyo 101-0054   Seoul 135-854
Telephone: 81-3-3233-5841   Telephone: 82-2-884-7508
FAX: 81-3-3233-5945   FAX: 82-2-884-7505
email: si@sanyo-trading.co.jp   email:

bongil@bongil.com

Web Site:          http://www.sanyo-si.com                  Web Site:          http://www.bongil.com

REPUBLIC OF CHINA SALES AND SERVICE
INDIA SALES
Atlas Equipment Corporation   Mack International
22F, No. 1, Bausheng Road   5/1A, Grants Building, Arthur Bunder Road
Yunge City, Taipei 234   Colaba, Mumbai 400 005
   
Telephone: 886-2-232-0556   Telephone: 22-2852362
FAX: 886-2-231-6657   FAX: 22-2852326
email:

atlas@atlasgroup.com.tw

 

  email:

macktran@bom2.vsnl.net.in


Obsolete Equipment

Extrel CMS has been in business since 1964 and we have a number of generations of equipment that have become obsolete and that we can no longer repair. This is due to the lack of availability of spare parts which is especially true for the older electronics. The equipment is listed below.

We offer telephone and e-mail support for this equipment and supply upgrade components to keep you running. 

•  Questor  I, II and III                                              •  C-60 Analog Scan Controllers
•  ELQ-400 Analytical Systems                              •  C-50 Analog Controllers
•  SpectEL Analytical Systems                                •  Pre-1987 150-QC Power Supplies
•  Attospec APIMS Systems                                    •  QPS Tube Based Electronics
•  EMBA and EMBA II Systems