Extrel Home Contact Extrel Services Applications and Markets Information Requests Products

Service Support, Training and Installation

Service Support, Training and Installation


 Extrel CMS' Research and Process Mass Spectrometers, Residual Gas Analyzers and Mass Spectrometry Components are designed for High Performance, Flexibility and Durability  We know that our customers have come to expect the technicalsupport that will allow them to use their  Extrel equipment in a number of different applications over many years. Our team of highly trained specialists can help you analyze your application, install the equipment, train you and your people and support you any where in the world.

Our global Technical Support includes:

 Telephone /e-mail Service Support

 In-house and Field Service

On-line and Modem Trouble Shooting and Service

 In-depth Training On-house or On-site

 Installation and Start Up

 Application Analysis

Upgrade and Retrofit Information



Global Contacts for Technical Support

AMERICAS AND ROW SALES AND SERVICE
EUROPE and MIDDLE EAST SERVICE
Extrel CMS  

Process Analytical Services

575 Epsilon Drive  

5 Saxon Place

Pittsburgh, PA 15238-2838 USA   Eynesbury,  St. Neots
       Cambridgeshire  PE19 2DP   United Kingdom
Telephone: 412-963-7530   Telephone: +44 1480 473415
FAX: 412-963-6578   FAX: +44 1480 405466
email:

support@extrel.com

  email:

cdixon@process-analytical.com

Web Site: www.extrel.com  

JAPAN SALES AND SERVICE
KOREA SALES AND SERVICE
Sanyo Trading Co., Ltd.   Bon Gil Inc.
Scientific Instruments Business Group   ANA B/D 4F. 412-5
2-11, Kanda Nishiki-cho, Chiyoda-ku   Dogok-Dong, Kangnam-Ku
Tokyo 101-0054   Seoul 135-854
Telephone: 81-3-3233-5841   Telephone: 82-2-884-7508
FAX: 81-3-3233-5945   FAX: 82-2-884-7505
email: si@sanyo-trading.co.jp   email:

bongil@bongil.com

Web Site:          http://www.sanyo-si.com                  Web Site:          http://www.bongil.com


Older and Obsolete Equipment

 Extrel CMS has been in business since 1964 and we have a number of generations of equipment that have gone out of production.  Some of the older generations of equipment have become obsolete and that we can no longer repair. This is due to the lack of availability of spare parts which is especially true for equipment build before 1990.

We do offer telephone and e-mail support for this equipment and can supply upgrades for your systems to keep you running. 

 Questor I, II, and III  Merlin 3500 and 5500 Series Controller
 Attospec APIMS Systems  C-50 Analog Controller
 ELQ-400 Analytical Systems  C-60 Analog Scan Controller
 SpectrEL Systems  Pre 1987 150-QC Power Supplies
 Benchmark Analytical Systems  QPS Tube based Electronics


Training Classes