Service Contracts

Extrel offers a variety of Service Maintenance Agreements, of which our Platinum Coverage is the most popular. A Service Contract assures optimal performance of the analyzer and minimal delay in emergency situations. Simply communicate the issue to Extrel or your local Representative via phone or email and we take care of the rest. There’s no need to obtain a purchase order or deal with terms and conditions each time a service or part is required. Downtime is reduced, as is the stress level of site personnel who often do not have the time or expertise to dedicate to a particular analyzer. For those sites that have had personnel attend our factory training, less comprehensive coverage may be adequate. Please see the links below for the list of contract options. Custom coverage tailored to meet your particular needs is also available. Your success is our business!

IQ-2000 Service Contract

MAX300-IG/IGX/RTG Service Contract

MAX300-LG Service Contract

List of Service Contracts

Warranty Upgrade
Platinum Coverage
Gold Coverage
Silver Coverage
Bronze Coverage

Pharmaceutical / Biotechnology

Materials Research

Energy / Biofuels


Gas Analysis


Metals Production

Environmental / Atmospheric

Clusters / Biomolecules / Nanoparticles

Gas Analysis Systems

Custom Systems and Components


Quadrupole Mass Spectrometers and Residual Gas Analyzers


OEM Equipment and Hardware

Educational Systems


Application Review

Customer Partnership Program



Service Contracts

Field Service

Spares / Upgrades

Remote Technical Support


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