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Since 1964, Extrel has been focused on providing the support our customers need to meet their goals. We believe that every sale is an opportunity to build a genuine relationship and cooperative effort focused on achieving the customer's objective. Whether the objective is to optimize an industrial process or to acquire critical research data, Extrel's Technical Support is available to help.


We recognize that every customer requires different levels of support to meet and maintain their objectives. Because of this, we offer a variety of Technical Support and Service including Commissioning, Training, Service Contracts, Field Service, Spares/Upgrades, Remote Technical Support, and Repairs. The one thing that every customer needs to know is that they can get the expert help they need, when they need it. Extrel’s Customer Service and Technical Support team is made up of Factory Trained and Certified Support Personnel located around the world to provide the highest quality support close to the customer.


For more information about Extrel’s worldwide Technical Support Programs, please choose from the list on the left.


Pharmaceutical / Biotechnology

Materials Research

Energy / Biofuels


Gas Analysis


Metals Production

Environmental / Atmospheric

Clusters / Biomolecules / Nanoparticles

Gas Analysis Systems

Custom Systems and Components


Quadrupole Mass Spectrometers and Residual Gas Analyzers


OEM Equipment and Hardware

Educational Systems


Application Review

Customer Partnership Program



Service Contracts

Field Service

Spares / Upgrades

Remote Technical Support


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